When it comes to carpet steam cleaning, there are three basic choices. You can go buy a machine and do it yourself, you can rent a machine and do it yourself, or you can hire a steam cleaning professional. Since the first two options can actually do more harm than good, in part because they can remove the stain guard on the carpet, the only real choice is to hire a carpet steam cleaning professional. The question then becomes how to go about choose one. Here are some tips for doing just that.
- Ask Your Friends – Find out from friends and family about carpet steam cleaning professionals they have used in the past and been happy with. Ask them what they liked about the company and if they would recommend them to you.
- Read Online Reviews – Don’t just go with the reviews on the company websites, but go to review sites where the company cannot delete complaints. Don’t believe everything you read, however, as some people can write bad things, yet may not tell the whole story. It says a lot about a company to see how they resolve complaints, also.
- Ask Questions – Ask the company if they are insured and how they handle it if they damage anything in your home. Ask them what type of equipment they use and what types of cleaners – they should be using professional equipment and cleaners, not the same stuff you could use on your own. Ask if they reapply the stain guard after they finish cleaning the carpet. If they don’t, you shouldn’t go with them.
- Customer Service – Consider how quickly they return your first call or how they communicate when you call. Are they friendly and prompt? If they are not professional when trying to get your business, you can pretty much expect it not to get better later.
Once you find a great carpet steam cleaning professional, you can discuss discounts for various things, such as regularly scheduled cleanings and referral credits. Building a relationship with a company should always ensure great service – if it doesn’t work out this way, choose another company.
For carpet steam cleaning in Lakeland FL, contact us at Floor Restore & More. We offer quality floor cleaning, refinishing, and restoration services at affordable prices. Call us today for an estimate!